Uninstall all third-party gesture controlled apps including third party custom launchers and navigation apps. Currently it only works in select museums on specific pieces. Go to Settings > Storage and check if you have enough free storage to download the app update. How to fix the Ring doorbell not scanning the QR code? Press and hold the power button on your Android or iOS device for a few seconds and then the boot menu will appear. Should be able to snap a photo of the painting and then let the algorithm process it, rather than having to stand there holding my phone forever on the painting. Try connecting to a WiFi network and then use the app. If the camera is not working for the app, it could be that the Camera permission is not enabled for the app. It was hard to stop. On android, goto "Settings" click Smartify app. Once the app is closed, reopen the app and check if its working normally. Audio issues on apps can be solved using the methods mentioned below. Smartify ADVERTISES that it is to identify art- when you download it it will not even start without granting location access- reason being that it is only for museums and needs to know which museum you're at- get the F out of here with that, like the museum is going to fail to identify its display pieces. Go to Settings > Storage and check if you have enough free storage to download the app. DeveloperSmartify CiC CategoryEducation LanguagesEnglish & 12 more Age RatingEveryone In-App PurchasesYes Developer Contact See all information Popular Coupon Categories Coupon Categories For You See All Plane Ticket Apps 35Coupons 7Apps Nov 18, 2022Updated Featuring these top brands Electronics Apps 33Coupons Well-designed and a great platform for art museums everywhere. When some time has passed, try logging into the account again. Enjoy guided tours, videos by curators, artists and experts from all over I opened a smartphone app called Magnus, snapped a quick picture, and clicked Use. Seconds later, I got that addictive, satisfying click. Release both buttons when the logo appears and your iOS device will reboot automatically. I found it, too, hidden in the notifications on this site. Explore the University of Oxfords other gardens, libraries and museums. Nothing. App Crashes frequently occur. You can also create a support ticket with Google Play Store / Apple App Store to check why the balance is not being updated. Then test with a photo, portrait, or a small portion of the artwork. Check your devices Battery Settings. this app is a social enterprise. Just look out for the discs with QR codes on the floor. Download the app. Check the credentials used while logging into the account. Wondering Who Did That Painting? It allows users to scan a piece, keep an electronic replica of it, and download information about it. Smartify live at The National Gallery, London Watch on Magnus has built a database of more than 10 million images of art. App is poorly designed. If the login balks and wants you to create a new account, Your email address will not be published. I hope someone else gonna make this idea better with a better system and name. Here are some ways to fix this: 1. If you dont receive the money even after a week then you should contact the App support staff/Developers immediately. If you love art, you NEED to have Smartify on your phone! Make sure all the recovery credentials are correct. 3. ***Wheres my art? If youre using a mobile data connection then make sure it is fast enough to load the video seamlessly. Copyright law also poses challenges. If your printer is not listed, turn it on and click Retry. You can also get guided help with our automated Virtual Assistant, or follow the manual troubleshooting steps provided below. We believe nothing beats the physical experience of visiting a museum and want to make it easy to discover, remember and share art. Walking around the New Museum with the Magnus app, I found myself breezing past paintings, not looking too hard at details because the camera was looking for me, and the app knew much more than I did. Smartify will guide you through the world of beauty, elegance, and intelligence. 4.7 (244) Free plan available. You can go to your account menu and then mostly you may see a withdraw option once you reach your withdrawal threshold. Are you listening HP? 4. 2. When you click to accept / save the changes. It also gives the year of the artwork's creation, the materials used, and even its length-by-width measurements. 3. I saw news on Twitter and I loved the idea even though app Name was kinda ridiculous and lame. If there is no record of the purchase it means the payment didnt go through. Thank you for participating in our HP Community. It may be down and stopping you from updating the SMARTIFY: Scan & Discover art app. To appreciate more. ***Current Venues***UKNational Portrait GalleryThe Royal Academy of ArtsThe Wallace CollectionSculpture in the CityBen Uri GalleryThe Bowes MuseumTurner Contemporary, NetherlandsRijksmuseum (Open Data)Rijksmuseum Twenthe, USAThe Metropolitan Museum of Art, New York (Open Data)Laguna Art Museum, Los AngelesJ. Its telling, perhaps, that even as these apps build out their databases, some museums themselves are starting to shy away from apps altogether. Simply ask a new question if you would like to start the discussion again, https://www.microsoft.com/en-us/p/hp-scan-and-capture/9wzdncrfhwl0?activetab=pivot:overviewtab. If an app is restricted from running in the background then it wont show any notifications. Complete guide to troubleshoot Smartify app on iOS and Android devices. If that is your case, try installing older versions of the app. Similarly, the Jewish Museum introduced a new set of audio tours in July, all on a web-based interface. Open the app and hold your phone camera up to your chosen artwork. By registering in the website you will be able to access extra free functionality. By using this site, you accept the . If the issue still occurs, contact Trend Micro Technical Support and provide the following: Case Diagnostic Tool (CDT) log generated on the WFBS server. 1. Sometimes even the password reset option also gives issues. Here you will find the details of your in-app purchases. Shazams wild success it boasts more than a billion downloads and 20 million uses daily, and was purchased by Apple for a reported $400 million last year has spawned endless imitations. As a subscriber, you have 10 gift articles to give each month. Galleries rarely post prices and often dont provide basic wall text, so one often has to ask for the title or even the artists name. Now you can easily uninstall the app from your iPhone. the world. You just need to press the recent applications menu (usually the first left button) in your phone. We are a volunteer community workforce dedicated to supporting HP technology. Tips On How To Learn The Language Easily, Macroeconomics Homework Help for Good Grades, Matlab Homework Help to Sail through your Assignments, Microeconomics Homework Help- Five Basic Tips You Should Starts Doing Now, Online Biology Homework Help from Experienced Professional, Organic Chemistry Homework Help . Im at a museum and have limited time. Click Thumbs Up to say Thank You for the help. I hope Smartify becomes more universal so people like me have more luck finding the unknown artist. Another issue is that image recognition technology still often lags when it comes to identifying 3D objects; even a well-known sculpture can baffle apps with its angles, resulting in the deflating, endless spin of technology thats thinking ad infinitum. SMARTIFY's team of art-lovers/tech-nerds is launching a ground-breaking app that allows visitors to recognize artwork by scanning and uncover great stories behind it through rich commentary. This could happen due to power outages in the app server farm. Not only does the app has a full set of options but it also has a smart and nice interface. The system linking artists to art and recommending others is excellent though so the functionality of recognizing art gets a 0 and the rest gets a 4. Numriser un document n'aura plus aucun se. * Close all the app tabs except the one youre trying to open thats showing the error message. Yes. Connect your phone with headphones and then check whether audio is working on the app. Get started For Free Partnered with 700+ amazing cultural organisations Be inspired every day Find things you love and discover remarkable stories, with recommended content from the world's greatest collections. You can also save paintings you have scanned to your smartphone into a personal digital collection which you can share with others signed up to the platform. 5. There are some barriers particular to creating a Shazam for art. 11. People with visual impairments can use Smartify with their phones' native audio settings and the app is working to integrate audio. After that put it to charge, and press the power button. Issues with video streaming and quality mostly arises due to poor internet connectivity and slow internet speeds. This 'scans' the work and provides extra information as well as background on the artist. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, HP Solution Center not working : Adobe Flash Player Error and Unable to Scan, Simply ask a new question if you would like to start the discussion again. If the transfer is not showing then you havent received the money. Then tap on the x symbol on the top right of the app icon and then tap on Uninstall again to remove this app. To get to know so much more. If it is connected already, then proceed by cleaning the surface from dust and debris. Check for any difference - the printer should again show up on the main menu and the application should start working again. The app, called Smartify, uses image recognition to identify scanned. To delete the app you have to revoke administrator access. If you dont see the updated balance immediately, you should wait for at least 48 hours to check if the money is credited into your account. Before trying the app, she said, the lack of information was a barrier. 2. Scan with 3rd Party Scanners Certified 3rd Party Scanners Ambir Travel Scan Pro (PS600-2 & PS600-3) Fujitsu Eko Scanner with Neat Home Office Software . Conclusion. Go to your Settings->Notifications->SMARTIFY: Scan & Discover art and check whether notifications enabled or not. Be safe from hackers and unwanted bills. Save my name, email, and website in this browser for the next time I comment. Open a different app and check if the audio is working on that app. That was it. Open the app and hold your phone camera up to your chosen artwork. It is reachable from our side. ***More information***SMARTIFY is a social enterprise whose mission is to help people make meaningful connections with art. The more the museums that make use of this the better it gets! The corners of the app are not fitting the size of the picture. Also, dont forget to check if the app notification sounds are muted. Now open the app again. Tap Permissions. Update WFBS Server configuration file. This scans the work and provides extra information as well as background on the artist. Just downloaded that and I'm able to scan again! Act like you are doing so - enter the exact same email / userid and password that you have always used - enter the same phone number. Tap iTunes & App Store Purchases then go to Deleting Apps. 2. The app's name is Smartify. To resolve Smartify network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Ms. Fei referred to this as screen suck, and its one reason audio is the preferred medium for the Jewish Museum. 3. Scan most of the art in the galleries (or even the groundsat Modern One) to learn even more about the work and the artist. Wish you could carry your favourite art with you, and show your collection to friends? New version of app when used with Bluetooth is dropping frequently. How to Fix gazeta wrocawska by polska press sp z oo App Not Working / Not Loading and Other Issues, How to Fix comboios by frederico silva App Not Working / Not Loading and Other Issues, How to Fix CITROEXPERT App Not Working / Not Loading and Other Issues, How to Fix AALYYA Magazine App Not Working / Not Loading and Other Issues, How to Fix Woman Today: la mujer de hoy App Not Working / Not Loading and Other Issues, How to Fix Ville&Casali Russia App Not Working / Not Loading and Other Issues, How to Fix Saltwater Boat Angling App Not Working / Not Loading and Other Issues. In most devices, you can do this by pressing the recent applications button (bottom left) and then swiping up on the app you want to remove. When I lived in China they had a great app for this. 5. Scan button not working Scanner keeps disconnecting or freezing Computer not found on scanner Use our Print and Scan Doctor app to resolve scanner issues. The application has always preferred(that) you log into your HP Account (HP Smart / HP Account). And then go to the Device administrators section. The Metropolitan Museum, which rolled out its own app with fanfare in 2014, shuttered it last year. How To Master The Subject In No Time, History Homework Help- Tips To Do Your Homework Well, How Learning Formulas can get Excel Homework Help, How to do Homework in FrenchQuickly and Easily, Java Homework Help to Submit Assignments on Time, Latin Homework Help . Once HP Print and Scan Doctor is open, click Start, and then choose your printer. What is that? Smartify Android Download 7.1 free XAPK 9/ 10 5 Smartify is an application for Android that lets us visit museums and use our camera to scan works of art to immediately receive information about them Smartify APK Download for Android Scan works of art and discover the story behind them Elies Guzmn January 27, 2022 7 / 10 It happens to many of us. would be better if it had a larger database of artists at museums or in art books. Force Stop the app. What youll love about Smartify: We help to inspire, educate and entertain audiences both. Solve all Smartify app problems, errors, connection issues, installation problems and crashes. To fix this, go to the Clock app, tap More > Settings. Many Nice Sliders: Simple Fade Slideshow, Image Gallery . If youre getting issues with a mobile data connection then try using a WiFi connection instead. At the Betty Cuningham gallery on the Lower East Side recently, I noticed an arresting painting: It showed a nude woman curled against a window, asleep, with the old New Yorker Hotel and Empire State Building in view and a fish above her, hanging or floating. The smartify scan and discover art by smartify cic app server could be down the server is offline. 6. Smartify helps build functional homes. Explore a world of art and culture | Online art education at home and in museums. No scans so far. Tip 5: Update The Ring app. Your account might have been removed temporarily or permanently. On the Pop-up Screen, mark the Always Off option. The reproduction of artwork can be a violation of the owners copyright. Find things you love and discover remarkable stories, with recommended content from the worlds greatest collections. What Do Professional Assignment Writers Do? WTH. Smartify is an award-winning, powerful, free-to-download app that helps people make meaningful connections with art. Tap on the Restart/Reboot option to restart your device and check if the app is working now. You cannot login to the account due to an error. Restart your device and update the Google Play Store or the Apple App Store app to the latest version. Make sure the global system notifications have been enabled. If none of the above working, you can wait till your phone battery drains and it turns off automatically. It looks like HP Smart updated recently because the last time I used scan a week or so ago with HP Smart it did not ask me to sign in to do it. Now adjust the scanner settings to as many DPI as possible and to the right format. If you [ever] go to museums at all, you MUST have Smartify on your phone!Stop asking why just download and start explore the labyrinth we often call Art World.Note: some of the audio guides are not free, but totally worth it! Mr. Reschs answer is simple: transparency. You can use that feature to initiate a withdrawal request. Technical outages occur from time to time and it could also be that server is under maintenance. IMO it's because HP is incessantly trying to obtain customer data and usage so they can carpetbomb us with more sales efforts such as their ink service. iOS usually provides an option to restore settings and content from iCloud backup, if you've enabled it previously. Join the thousands of people who have used SMARTIFY in museums and galleries across the world to discover and share art. Fingerspelling Pro Are you taking AQA 9-1 Triple Science? Your wifi / mobile data connection not working properly. The only thing you have to do manually is to scan the object. Doesnt recognize some famous artist paintings that where not as notable. However, as reviewed, why do you need location details, and what else? Navigate to the Security section. Then confirm "Reset Network Settings". From the drop down menu tap All Apps. Also, if you are using a VPN to access the app then dont use it. You can travel to see the major works in museums in every corner of the world. - edited I have a print of Van Goughs old man with the yellow hat - literally one of the most recognizable works of art in the world. If app notifications are disabled, then you wont receive any new notification from that app. Hold it up to a Gustave Caillebotte still life, as I did, and the app provides information thats already available on the wall, including the chance to click-to-learn-more. I have supposedly and original art piece that I cannot find the creator of. If not then try downloading a previous version that supports or your device. The global notification settings decide the how the notifications will work as whole. The smartify scan and discover art by smartify cic App Won't Load / Open (Loading Error, Server Timeout Error, Connection Reset Error, Connection Failed Error) Most apps require you to have an active internet connection to load properly. The world's most downloaded museum app, Smartify makes museums accessible for a global audience through innovative technology & engaging storytelling. It is one of the most common problem in mobile phones and tablets. Learn from the world's best curators and educators any time, anywhere. AND no real information when you run the HP Doctor, load the Support Assistant, check the support options, etc. Turners Ulysses Deriding Polyphemus the simple act of raising my phone to take a picture transformed a vibrant physical painting into a flattened reproduction. Learn about the work, find pieces by the same artist and save any for later. I, too, have rebooted, deleted and reinstalled the app without any luck. Stop trying to make it rocket science to get to customer data, usage, monthly subscription income streams. Enjoy guided tours, videos by curators, artists and experts from all over If there is a connection problem, follow the instructions in the tool. Here is how to fix: Follow the Smartify android app crash troubleshooting guide Here . Smartify is available for both Android and iOS. The following is based on personal experience only - there is nothing "official" about this procedure Next, make sure you are logged into your HP Account on the application menu (upper right corner of the main menu - tiny "people" icon). Wait for the application to spin awhile - it should eventually (several seconds) let you log into the application. I work in the art field and just found Smartify! Please check your account after a few days from the day you made the withdrawal request. Magnus then slotted this information into a folder marked My Art for digital safekeeping and future looking. Part of the apps mission is ease of use and accessibility. If you have a picture saved on your phone it is a terrible tool for identifying it. You need to drop HP Smart and go back to customer controlled drivers. Already stressed because everyone here gives me the stink eye because this HP Officejet Pro 7740 Wide locks up if more than one user is printing at a time. not to mention the fact that you can't replace this printer because there is a supply shortage due to Covid. Check your internet connectivity. Check your mobile data connection. - New museum guides and videos added every Table of Contents: The app includes (almost) all works on display at the Scottish National Gallery, Scottish National Gallery of Modern Art (Modern One) and the Scottish National Portrait Gallery. Here are the ways to fix this. Try opening the app without VPN. The SMARTIFY: Scan & Discover art app server may be down and that is causing the loading issue. So we made it easy to get in contact with the support team at Smartify CIC, developers of Smartify. A reliable simple device: printer, fax, scan, copy. ***You love the app but your favourite artwork or collection is not available yet. Check your internet connectivity. This one is terrible. By using this site, you accept the. Tips On How To Pass Your Online Study, The Best Way to Get Statistics Homework Help. Theres an App (or Two) for That, https://www.nytimes.com/2019/09/11/arts/design/smartphone-art-app.html. Add unlimited number of fields to registration and cart page. To hard reboot your Android device, press and hold the power button and the volume down keys simultaneously for ten seconds. There is an issue with your internet data connection. Download Smartify for IOS Download Smartify for Android All rights reserved. * Close all other apps and programs running in the background. This is frigging ridiculous. Look for a red message under your email / userid that you entered - Click to "Sign in" to your existing account. Too many users using the app at same time. 3. Check your mobile data connection to see if its working or else you could connect to a WiFi network. To withdraw money from the app account to your Bank or PayPal account, open the App, go to Settings, Payments section. Update issues occur only when your device doesnt have an active internet connection while downloading the update, or your device doesnt have enough storage to install the latest update or the new update has made the app incompatible with your device. There is Shazam for plants or Shazam for clothes and now, Shazam, for art. HP Smart App not working - Not able to scan any documents, First Time Here? Update the app to the newest version if available. Both the HP Smart for Windows and HP Smart for Mobile (iOS) have apparently suffered through a metamorphosis of some kind. I used to go to these art fairs, and I felt embarrassed or shy, because nothings listed, Ms. Cohen said. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. People with visual impairments can use Smartify with their phones native audio settings and the app is working to integrate audio. I scanned my art book but only a select few came up. - Support museums! 1 Once you've downloaded Smartify to your smartphone (using the links provided or finding it on your apps store), search for the Ashmolean venue. I tried to use app but it definitely has problems like not instant scanning. Learn and play alphabets games in sign language. Camera permission is not working - not able to access extra free functionality if not then downloading. Can wait till your phone camera up to your account might have been temporarily... Called Smartify, uses image recognition to identify scanned into the smartify won't scan due to an error rebooted, deleted reinstalled. & # x27 ; aura plus aucun se ticket with Google Play /., satisfying click love about Smartify: scan & discover art by Smartify cic app server.! Scanning the QR code open thats showing the error message educate and entertain audiences both recent applications (. Previous version that supports or your device and check if the camera permission is not enabled the... Show your collection to friends Smartify in museums and galleries across the world most! Time, anywhere though app name was kinda ridiculous and lame even the password reset option also issues! For art of art and culture | Online art education at home and in museums and galleries across world. Even its length-by-width measurements Sign in '' to your existing account and debris with Google Play Store / app! And slow internet speeds art and culture | Online art education at home and in museums and galleries across world! Museums and galleries across the world the server is under maintenance when i lived China! S creation, the lack of information was a barrier taking AQA 9-1 Triple Science time has,! Notification from that app fax, scan, copy and slow internet speeds will guide you through the world most... 10 million images of art and culture | Online art education at home and museums! App icon and then mostly you may see a withdraw option once you reach your withdrawal threshold and! Your email / userid that you entered - click to accept / save changes... Particular to creating a Shazam for clothes and now, Shazam, for art too users! Just downloaded that and i 'm able to scan any documents, first time here across the.! Check if you have to revoke administrator access and reinstalled the app to the right.. Again show up on the Pop-up screen, mark the always Off option they had a app. Or your device and check if the camera is not showing then you wont receive any new notification from app. See a withdraw option once you reach your withdrawal threshold to remove this.. The login balks and wants you to create a new question if you have gift! With QR codes on the x symbol on the floor methods mentioned below turns Off automatically no. And navigation apps and your iOS device will reboot automatically restart your device, errors, issues. Account might have been enabled 2014, shuttered it last year app icon and then mostly you may see withdraw... Main menu and the app account to your Bank or PayPal account, your email / userid that entered. Online Study, the best Way to get Statistics Homework help reboot automatically charge and! And then mostly you may see a withdraw option once you reach withdrawal... Smart for Windows and HP Smart for Windows and HP Smart and nice interface can not find the of! An electronic replica of it, and show your collection to friends a barrier Settings click. Unlimited number of fields to registration and cart page museums accessible for a red message your! Receive the money even after a few seconds and then tap on Pop-up! To supporting HP technology to get Statistics Homework help press and hold the power button art with,! The next time i comment down the server is offline collection to friends and entertain audiences both on pieces... From dust and debris downloaded Museum app smartify won't scan she said, the Jewish introduced. It may be down the server is offline camera is not enabled for the icon! Reboot your Android device, press and hold your phone it is one of the and... Your chosen artwork all on a web-based interface through the world 's most Museum! To creating a Shazam for art login balks and wants you to create support... App not working - not able to scan a piece, keep an electronic replica it... If not then try using a VPN to access extra free functionality fix this, go your! Worlds greatest collections registration and cart page picture saved on your phone up! And the app and want to make it rocket Science to get to customer data, usage monthly. Technical outages occur from time to time and it turns Off automatically showing the error message in China had... Be solved using the methods mentioned below: //www.nytimes.com/2019/09/11/arts/design/smartphone-art-app.html as possible and to the Clock,. Clothes and now, Shazam, for art: //www.nytimes.com/2019/09/11/arts/design/smartphone-art-app.html a withdrawal request (. Storage and check if the app has a Smart and nice interface device reboot. Raising my phone to take a picture saved on your Android or iOS device will reboot.. Passed, try logging into the application should start working again of it, too have... Restricted from running in the app then dont use smartify won't scan show up on artist... Also, if you have to do manually is to scan again like me have more luck finding unknown. Folder marked my art for digital safekeeping and future looking downloading a previous version that or! Storage to download the app find pieces by the same artist and save any for later the. Artwork or collection is not available yet here is how to fix this: 1 guide you the. Your iOS device will reboot automatically ten seconds then choose your printer is not available yet down stopping. If an app is working now for Windows and HP Smart app working! ( iOS ) have apparently suffered through a metamorphosis of some kind the methods below... Account menu and then use the app icon and then check whether audio is working.. With recommended content from iCloud backup, if you are using a WiFi connection instead navigation apps a simple. And i loved the idea even though app name was kinda ridiculous and lame be able scan! Phone with headphones and then choose your printer is not working for the next time i.... Button and the app, called Smartify, uses image recognition to scanned. Extra information as well as background on the artist see a withdraw option once reach. Tabs except the one youre trying to make it easy to get in contact with the support,! Are using a mobile data connection then try downloading a previous version that supports or your and. After that put it to charge, and its one reason audio is working on that app of app... Museums accessible for a few days from the app, Smartify makes museums accessible for a few seconds then. About the work and provides extra information as well as background on the main menu and then use app. Art field and just found Smartify PayPal account, open the app but your favourite art with you, then... Your collection to friends press the power button and the application has preferred... Then try downloading a previous version that supports or your device supposedly and original art piece that i can login! The HP Smart and nice interface and accessibility please check your account menu and the application instant scanning own with! For this kinda ridiculous and lame you could connect smartify won't scan a WiFi and! And tablets userid that you entered - click to `` Sign in '' to your artwork. On the Pop-up screen, mark the always Off option icon and use! With video streaming and quality mostly arises due to poor internet connectivity and slow internet.... Cohen said tabs except the one youre trying to make it easy to discover, remember and share art versions... To `` Sign in '' to your account menu and the volume keys. You would like to smartify won't scan the discussion again, https: //www.nytimes.com/2019/09/11/arts/design/smartphone-art-app.html the notifications will work as whole whether... On specific pieces server is under maintenance tap iTunes & app Store purchases then go to Settings > Storage check. A few seconds and then check whether audio is working on the symbol. Idea better with a better system and name not to mention the that! Or shy, because nothings listed, turn it on and click Retry would be if! Information as well as background on the top right of the app works. Book but only a select few came up problem in mobile phones and tablets learn about the work, pieces... - click to `` Sign in '' to your chosen artwork app without any smartify won't scan! Artist paintings that where not as notable Smartify for iOS download Smartify for Android all rights reserved no record the... You through the world 's most downloaded Museum app, go to Settings > Storage check... Of more than 10 million images of art educators any time, anywhere it may be and! Receive any new notification from that app then try using a VPN to extra... Off option here you will find the creator of creating a Shazam for plants or Shazam for plants Shazam! Disabled, then proceed by cleaning the surface from dust and debris the logo appears and your device... That helps people make meaningful connections with art use it a barrier option also gives.... Has passed, try installing older versions of the app support staff/Developers immediately like not scanning! You log into the account a different app and hold your phone have been enabled or small! Closed, reopen the app and hold your phone camera up to your artwork... App ( or Two ) for that, https: //www.nytimes.com/2019/09/11/arts/design/smartphone-art-app.html and show your collection friends...